Frequently Asked Questions by Alumni
I received an email/postcard/phone call from a company asking for my personal information and a story about Providence College. Tell me more about the project.
We have partnered with Publishing Concepts, Inc. (PCI) to produce an Oral History Publication for Providence College. PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for more than 100 years. This project allows us to hear about your personal experiences at Providence College and how your alma mater helped shape your life since then. And, while we have you on the phone, we want to make sure your contact information is up to date.
Does Providence College benefit from this at all?
Yes, in a few different ways:rnu003culu003ern tu003cliu003eUpdated Information – allows us to effectively communicate with and engage alumniu003c/liu003ern tu003cliu003eLegacy – sharing and collecting stories preserves the history of our schoolu003c/liu003ern tu003cliu003eRevenue (if applicable) – generates support for The Fund for Providence Collegeu003c/liu003ern tu003cliu003ePride – wearing apparel shows support and love for our schoolu003c/liu003ernu003c/ulu003e
How do I know my information will only be used for Oral History Project purposes?
PCI is committed to protecting your information. The names, addresses, and information provided to PCI for the publication of the Oral History Project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Project and except as required by court order or law.
I would like to verify or update my information and share a story. How may I do this?
u003culu003ern tu003cliu003eIf you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Oral History Project. The representative will verify the information we have on file for you, make any updates where needed, and then ask you to share your story about your time at Providence College. Your story will be recorded and the sound clip provided to Providence College at the conclusion of the project.u003c/liu003ern tu003cliu003eIf you have received an email with an embedded link, you may go to the online site to review your information and submit a story.u003c/liu003ern tu003cliu003eIf you did not receive a postcard or email, you may call the dedicated Providence College update line at u003cstrongu003e1-855-303-9204u003c/strongu003e.u003c/liu003ernu003c/ulu003e
How can I participate if I am hearing or speech impaired?
If you would like to participate and are hearing or speech impaired, please email u003ca href=u0022mailto:customerservice@publishingconcepts.comu0022u003ecustomerservice@publishingconcepts.comu003c/au003e. PCI will send you a personalized link for you to share your written story and photo.
Can I choose what information prints in the publication?
The only information that is included in the publication is your name, class year, and degree, along with your story and photo. No contact information is printed. When you call to update your contact information, it will only be used to update your alumni record for the school/alumni association. You may revoke consent for your story and/or photo to appear any time before u003cstrongu003eAugust 11, 2023u003c/strongu003e, by contacting PCI’s customer service helpdesk at 1-800-982-1590 / u003ca href=u0022mailto:customerservice@publishingconcepts.comu0022u003ecustomerservice@publishingconcepts.comu003c/au003e.
I updated my information but need some more time to think about what experience to share.
You can call back at any time before u003cstrongu003eAugust 11, 2023u003c/strongu003e, to share your story.
I shared a story and the representative said I could send a photo. How do I do this?
u003c!u002du002d wp:paragraph u002du002du003ernrnYou will receive an email with a link to upload one photo (black and white or color) plus a caption.rnrnu003c!u002du002d /wp:paragraph u002du002du003e u003c!u002du002d wp:paragraph u002du002du003ernrnIf you have also purchased a book but do not have an email address on file, you will be sent a photo mailer to send a physical photo in to be printed (note: the photo will be returned if you include a self-addressed, stamped envelope).rnrnu003c!u002du002d /wp:paragraph u002du002du003e
Can anyone purchase a book?
The Providence College Oral History Publication is available for sale only to Providence College alumni.
When will I receive my book?
The total duration of the Oral History Project is about 12 months. Since we began the project in February of 2023, the books will be distributed in February of 2024.
I ordered a book / package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 and they will take care of this for you.
